Automate · Flagship

Agents that work while you sleep.

We build AI systems that handle lead triage, customer support, research, operations, and internal tooling — wired into your stack, monitored, and governed by humans.

OpenAI Anthropic LangGraph Pinecone n8n / Zapier
Live system
Lead scored — high priority
Ticket #2847 resolved
3 leads enriched
Report drafted ✓
247
Tasks/day
99.2%
Uptime
380ms
Avg latency
Where agents win

High-volume, decision-heavy work.

If humans are doing the same research, triage, or follow-up every day — there's an agent for that.

Lead triage & enrichment

Inbound leads scored, enriched, routed, and replied to in under 5 minutes. Before your SDR finishes coffee.

💬

Tier-1 support

Docs-grounded agents resolving 60–80% of tickets without a human. The rest handed off with full context.

📑

Research & briefs

Competitive intel, RFP responses, sales-call briefs — drafted from your stack and approved, not written from scratch.

Internal ops automation

Onboarding, approvals, data cleanup, scheduled reports. Plumbing work humans shouldn't do.

Content pipelines

From interview transcript → blog → email → social. Reviewed and published through your existing stack.

Analytics copilots

Natural language over your warehouse. Slack-native "what happened to conversion yesterday?" — answered.

Inbound email
AI Agent
Salesforce + Slack
Impact

Numbers from production deployments.

78%
Ticket resolution without a human
Tier-1 support agents
<5m
Avg. lead response time
vs. 4–8 hrs manual
40+
Hours saved weekly per team
Ops & research workflows
3×
Pipeline velocity increase
SDR enrichment + routing
Packages

From audit to autonomy.

AI opportunity audit
For exploring
We map your workflows, score automation ROI, and hand you a prioritized backlog.
  • Workflow mapping
  • ROI scoring
  • Tooling recommendation
  • Roadmap artifact
2 weeks · Backlog deliverable
Book audit →
Automation platform
For scaling
Multiple agents, shared infrastructure, governance layer. For teams going all-in on AI-native ops.
  • Agent platform
  • Observability + evals
  • Governance workflows
  • Team enablement
Quarterly engagement · Multi-agent infra
Talk to us →
How we work

Scope to live in 10 weeks.

A battle-tested delivery process. Every agent ships with evals, observability, and human-approval gates baked in — not bolted on.

01
Week 1–2

Discovery & Scope

Workflow mapping, data audit, tooling inventory. We identify the highest-ROI automation and define success metrics before a line of code is written.

↳ Scope doc + eval criteria
02
Week 3–4

Prototype & Eval

First working agent on synthetic data. We build the golden dataset and set the eval bar the agent must pass before it touches production.

↳ Working prototype + eval suite
03
Week 5–8

Build & Integrate

Production-grade agent wired into your stack — integrations, error handling, retry logic, observability, and human-in-loop approval gates included.

↳ Staged deploy + integrations
04
Week 9–10

Deploy & Hand Off

Live in production. Runbook, monitoring dashboard, team training, and a 30-day support window. You own the system from day one.

↳ Live agent + runbook
Guardrails

Autonomy, on a leash.

"Agents that work while you sleep" still need to be supervised. We instrument every system with approval gates, eval suites, and kill switches.

Human-in-loop by default

High-stakes actions (refunds, contracts, emails to VIPs) get human approval until the eval bar is met.

Evals before prod

Golden datasets, LLM-as-judge, regressions tracked. No agent ships without a passing scorecard.

Observability always-on

Every call traced, every tool use logged. You debug incidents in minutes, not days.

You own the model contracts

Your API keys, your data boundaries. We don't lock you in — swap OpenAI for Anthropic in one line.

The difference

Manual vs. agent-powered.

Real timings from production deployments — not estimates. Same workflow, before and after automation.

Without AI — manual workflow
Lead response time 4–8 hours
Ticket triage ~15 min each
Research brief 3–4 hours
Weekly ops report 2+ hours
Lead enrichment 30 min / lead
Human hours consumed 40+ hrs / week
With AI agents — automated
Lead response time < 5 min
Ticket triage < 60 sec
Research brief 8–12 min
Weekly ops report Auto-generated
Lead enrichment Instant, batch
Hours freed per team 40+ hrs / week
Stack

Connects to everything you use.

We build on the best foundation models and orchestration layers — portable across providers, deployable in your cloud.

LLMs
OpenAI GPT-4o Anthropic Claude Google Gemini Mistral LLaMA 3 Qwen
Orchestration
LangGraph LangChain CrewAI n8n Zapier Make
Vector & Storage
Pinecone Weaviate pgvector Chroma Supabase
Your tools
Slack Gmail Salesforce HubSpot Notion Linear Jira Intercom
Don't see your stack? We've connected to custom internal APIs, legacy ERPs, and proprietary data pipelines. Send us what you're working with — we'll tell you what's possible in the first call.

Which workflow should we automate first?

Book a 30-minute call. We'll identify three candidates with real ROI before we hang up.

FAQ

AI questions, straight answers.

Will the AI hallucinate or do something embarrassing?+

It can — and pretending otherwise is how teams get burned. We design for it: scoped tools, strict input/output schemas, evals that run on every change, and human-in-the-loop on anything irreversible. The agent doesn't get to fail in production without somebody noticing.

Is my data safe?+

Yes. We default to deployments inside your cloud (AWS, GCP, Azure) with no data leaving your boundary. Where SaaS LLMs are needed, we use enterprise zero-retention contracts. We sign DPAs and BAAs.

Which model do you use?+

Whichever one is best for the workflow — Claude, GPT, Gemini, open-weight Llama / Qwen, or local Mistral. We benchmark for your task, then build a model-portable layer so you can swap when something better lands.

How do you measure if it's actually working?+

Eval suites with task-specific scoring (factuality, action correctness, latency, cost-per-task) plus old-fashioned business KPIs (resolution rate, conversion, hours saved). We don't consider a project shipped until the metric moves.

Can you train a custom model on our data?+

Usually you don't need to — well-prompted retrieval beats fine-tuning for ~80% of business cases. When fine-tuning earns its keep, we do it (LoRA, distillation). We'll tell you which side of that line you're on.