Support

Sites that never go stale.

Managed hosting, 24/7 uptime monitoring, performance regressions caught before users do, continuous optimization. The platform team you don't have.

Vercel Cloudflare AWS Sentry
99.99% uptime
12ms avg
0 incidents
6 regions live
What's included

Care that compounds.

Managed hosting

Vercel, Cloudflare, or AWS - we run it, patch it, scale it. You never touch a console.

Uptime monitoring

Synthetic checks every 60s from 6 regions. Incident response within 15 minutes, 24/7.

Perf regressions

Core Web Vitals tracked on every deploy. Regressions blocked at PR; not discovered in prod.

🛡

Security

Dependency scans, CSP, WAF rules, SOC 2 compatible logging. Quarterly reviews.

Continuous optimization

Monthly mini-improvements - image swaps, schema fixes, copy polish. Sites that improve over time.

📧

Direct support

Slack-first. No ticketing purgatory. A senior engineer replies - not a chatbot.

Infrastructure

Stack we run care plans on.

Platform-agnostic but opinionated. These are the tools we trust most care plans to.

Deployment & Edge CDN

Vercel

Zero-downtime deploys, global edge network, preview environments per pull request. Default for all Next.js and static sites on our care plans.

DNS, WAF & Edge Security

Cloudflare

DNS, WAF rules, DDoS protection, and bot management. Our first line of defence on every domain we manage — before a request reaches your origin.

Compute & Storage

AWS

EC2, RDS, S3, and CloudFront for apps that need stateful infra. We architect for cost efficiency, not default instance sizes and auto-scaling surprises.

Error & Performance Tracking

Sentry

Full-stack error monitoring, performance tracing, and alert routing. You'll know about a JS exception before a user ever files a support ticket.

CI / CD & Automation

GitHub Actions

Lint, test, Lighthouse audit, dependency scan — automated on every PR. Regressions are blocked at the door, not discovered in production on a Friday.

On-call & Alerting

PagerDuty

Escalation policies, on-call rotations, and incident timelines. Our engineers are paged — not emailed — when your uptime matters most.

Plans

Simple tiers. No surprise bills.

Essential
For marketing sites
For marketing sites. Hosting, monitoring, monthly updates.
  • Managed hosting
  • Uptime monitoring
  • Monthly updates
  • Email support
Monthly · Managed hosting
Start →
Platform
For mission-critical
Mission-critical apps, enterprise SLAs, dedicated on-call engineer.
  • 24/7 SLA
  • Dedicated engineer
  • Quarterly audit
  • Custom terms
Custom SLA · Dedicated engineer
Talk to us →
Onboarding

Live in 48 hours.

A structured handover so nothing gets lost in translation. Zero downtime, no surprises, no heroics required.

01
Hour 0–4

Infra Audit

We scan your current host, DNS, CI/CD pipelines, monitoring gaps, dependency CVEs, and Core Web Vitals baseline before touching a thing.

↳ Full audit report
02
Hour 4–16

Migration Plan

We draft the migration runbook and configure target infra in parallel. Monitoring is set up and verified before we touch the live site.

↳ Zero-downtime plan signed off
03
Hour 16–48

Cut-over

DNS propagation managed end-to-end. Traffic split before full cut-over. Your users notice nothing — except the site feels faster.

↳ Live on new infra
04
Ongoing

Watch Begins

24/7 monitoring active, Slack channel open, weekly review cadence locked in. The care plan is live from the moment cut-over completes.

↳ First weekly readout

Is your current host earning its fee?

Free infra review. We'll flag the regressions, CVEs, and optimizations you're missing.

FAQ

Care questions, answered.

Do I have to migrate hosts?+

Not necessarily. We'll audit your current setup and tell you whether moving makes sense (cost, performance, security). Half our care plans run on the client's existing infra.

What's included in "monitoring"?+

Uptime checks, real-user performance (LCP, INP, CLS), error tracking (Sentry), security headers, certificate expiry, backup verification, and a weekly synthetic crawl for SEO regressions.

What if my site gets hacked?+

Incident response within 4 hours on Growth and Platform plans. We restore from clean backups, patch the vector, and write a postmortem. Cost is included in the plan.

Can you handle compliance audits?+

Yes - SOC 2, GDPR, HIPAA-grade hardening on Platform plans. We provide the evidence pack, work with your auditor, and own remediation tasks.

What's your SLA?+

99.9% on Growth (about 8h downtime/year). 99.99% on Platform (52 minutes/year). Lower bands available on Essential - we'll be honest about what's realistic for your stack.