What we collect
When you use this website or start a project conversation, we may collect the following categories of information.
- Contact details — name, email, phone number, and company name submitted through the enquiry form or direct messages.
- Project information — briefs, scope descriptions, timeline preferences, and budget ranges you share voluntarily.
- Usage data — pages visited, session duration, referral source, browser type, and device class, collected in aggregate via analytics.
- Communication history — emails, WhatsApp messages, and LinkedIn correspondence used as part of a client relationship.
- Preference data — your chosen site theme and tweak settings, stored in your browser via cookies.
How we use your data
We use collected information for these purposes only — and nothing outside them.
- Responding to enquiries — to understand your project, prepare a proposal, and schedule a discovery call.
- Delivering services — to build, test, and maintain contracted work for active clients.
- Communication — project updates, invoices, and direct replies. We never send unsolicited marketing or newsletters without your explicit consent.
- Site improvement — aggregate analytics help us understand which pages are useful and fix problems.
- Legal obligations — compliance with applicable law, dispute resolution, and contract enforcement.
Our legal basis is legitimate interest for general site analytics and communications with prospective clients, and contractual necessity once an engagement begins.
Cookies & tracking
We use a minimal set of cookies — only what is needed for the site to work and for us to understand aggregate visitor behaviour.
- Essential cookies — required for navigation, form state, and security. Cannot be disabled.
- Analytics cookies — first-party, aggregated traffic metrics. No cross-site tracking, no individual profiling.
- Preference cookies — remembers your chosen theme (light/dark) and design tweaks between visits.
We do not use advertising cookies, retargeting pixels, or third-party tracking scripts. You can clear all cookies at any time in your browser settings — your preferences will reset, but the site will continue to work normally.
Third-party services
We use a small number of external tools, each governed by its own privacy policy.
- WhatsApp (Meta) — messages are processed by Meta under their terms. Used solely for direct client communication.
- LinkedIn — messages and introductions are handled by LinkedIn's platform. We do not scrape or store LinkedIn profile data.
- Google Fonts — typefaces are loaded from Google's CDN; Google may log the font request. We use
crossoriginto limit exposure. - Email — correspondence to
hello@ajaykajla.inis handled via standard encrypted email infrastructure and treated as confidential.
We do not sell, share, or rent personal data to any third party for marketing, advertising, or commercial purposes — full stop.
Data retention
Data is kept only as long as it serves a clear purpose.
- Enquiry data — retained for 12 months if no engagement follows; deleted on request at any time.
- Client project data — kept for 5 years after project completion for legal and tax obligations, then permanently deleted.
- Analytics data — anonymised and aggregated after 90 days; no individual-level data is retained long-term.
- Email correspondence — held for the duration of the relationship plus two years.
Your rights
Depending on your location you may have the following rights. We honour all requests without requiring you to justify them.
Access
Request a copy of all personal data we hold about you.
Correction
Ask us to correct inaccurate or incomplete records.
Deletion
Request erasure of your personal data — the right to be forgotten.
Restriction
Limit how we process your data while a concern is being resolved.
Portability
Receive your data in a structured, machine-readable format.
Objection
Object to processing carried out under legitimate-interest grounds.
To exercise any of these rights, use the contact details below. We aim to respond within 30 days.
Contact us
Questions about this policy, data requests, or concerns about how we have handled your information — reach us directly:
Ajay Kajla — Data Controller
Email: hello@ajaykajla.in
WhatsApp: +91 80102 88670
Location: Delhi, India
We take every data query seriously and reply within 4 working hours.